![]() ![]() Each phishing email in a phishing campaign will contain a unique URL created for the user who received it, so that the users individual click can be recorded and their respective Phish-prone Percentage and Personal Risk Score can be updated. VirusTotal is an online service that can be used to verify the legitimacy of links. Clicks are tracked when a user clicks on any of the links within the received phishing email. A strange/unexpected location is a red flag.Just as we analyzed the link without clicking it, we will check the phone number without calling it. Some fraudulent emails (especially those claiming to be from eFax or eVoicemail) will contain a phone number. A fraudulent email may contain legitimate links, so be cautious. These impersonation scams can be quite effective because they introduce emotion to the decision-making progress. In the example below, the email does include a link to a help page on the legitimate eFax website. Hackers exploit these relationships, betting they can sway someone to click on a link if they think it’s coming from someone they know. To try and appear legitimate, these emails will often include links to valid pages. Always check the destination of links before clicking on them. In the example below, the link text reads "." and it appears to be legitimate, but when the cursor is hovered over it, we can see that it actually links to "". A link that appears to go to one location, but actually links to another is a big red flag. Move your cursor over the link, but do not click it, hold your cursor there for a few seconds, and the destination of the link will pop up. If a suspicious email contains a link, you can verify its legitimacy. Sense of urgency (i.e., "This link will expire in 24 hours")Īn email with these characteristics is suspicious, and should be viewed with caution (don't click on links, open attachments, etc.).Missing salutation ("Hello", "Good afternoon", etc.).Long, alphabetical lists in the "To:" field.Spelling/grammatical errors in the body text of the email.Illegitimate emails usually have at least one of the following: There have been similar scams involving emails claiming to be from Microsoft, USPS, and other legitimate groups. Note: While this article uses an email claiming to be from eFax as an example, the process for discerning if a link is legitimate can be applied to any email that you receive. You should be wary of links you receive in emails, especially if the email was unsolicited. There are several things you can do to determine the legitimacy of the email without clicking the link (often, if the link is malicious, just clicking the link is enough to install the malware on your computer). ![]()
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